5 ways that listening can change your life
In order to communicate well, it’s critically important to be able to listen well too. A great listener has enormous advantages in the world. Listening is not a natural ability – it’s a skill that can be nurtured. You can listen to the audio blog or read the transcription below.
Susan Cain: The quiet revolution
In a society that encourages social, outgoing traits, Susan Cain is a spokesperson for introverts. We caught up to discuss the role of quiet in our increasingly noisy world.You can listen to the audio interview, or read the transcript below.
Three ways to avoid email misunderstandings
When it comes to clear communication, email can be difficult terrain to navigate. Have you ever felt that your message has been misconstrued? Or mistakenly taken offence at an innocent response? The confusion is often resolved, but frequent misunderstandings impact our relationships and productivity.
